Last updated: April 19, 2026
Pitchbase places great importance on protecting your personal data. This Privacy Policy describes how Pitchbase collects, uses, retains, and protects your personal data in connection with your use of the platform available at https://pitchbase.app (the "Service").
This policy complies with the General Data Protection Regulation (GDPR, EU Regulation 2016/679) and the French Data Protection Act, as amended.
The controller of your personal data is:
Given the size of the organization, no Data Protection Officer (DPO) has been appointed. Any request relating to your personal data may be sent directly to the data controller at the address above.
| Purpose | Legal basis |
|---|---|
| Creating and managing your user account | Performance of contract |
| Providing the voice simulation and AI analysis service | Performance of contract |
| Billing and subscription management | Performance of contract, legal obligations |
| Customer support and responding to your requests | Performance of contract, legitimate interest |
| Improving the service and analyzing usage | Legitimate interest |
| Sending transactional emails (confirmations, notifications) | Performance of contract |
| Sending marketing and nurture emails | Legitimate interest, with opt-out at any time |
| Anonymized audience measurement (Google Analytics) | Legitimate interest |
| Platform security and fraud prevention | Legitimate interest |
| Compliance with legal obligations (accounting, tax) | Legal obligation |
To deliver the Service, Pitchbase relies on the following sub-processors. All are bound by contractual commitments compliant with Article 28 of the GDPR.
| Sub-processor | Purpose | Location |
|---|---|---|
| Supabase | Authentication, database, storage | EU (Frankfurt) |
| Render | Application hosting | EU (Frankfurt) |
| OpenAI | AI response generation and call analysis | United States |
| Deepgram | Speech recognition (speech-to-text) | United States |
| Cartesia | Voice synthesis (text-to-speech) | United States |
| Stripe | Payment and subscription processing | United States (Ireland for the EU) |
| IONOS (SMTP) | Sending transactional emails | EU (Germany) |
| Google Analytics | Anonymized audience measurement | United States |
| Google OAuth | Sign-in via Google account (optional) | United States |
Transfers outside the EU: some sub-processors are located in the United States. These transfers are governed by the European Commission's Standard Contractual Clauses, and where applicable, by the relevant providers' Data Privacy Framework certifications.
In accordance with the GDPR, you have the following rights regarding your personal data:
To exercise these rights, contact us at contact@pitchbase.app with your specific request. A response will be provided within a maximum of one month.
If you disagree with our response, you have the right to lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr.
Pitchbase uses the following cookies and trackers:
Pitchbase implements appropriate technical and organizational measures to protect your data:
The transcripts, personas, scenarios, and other content you create on Pitchbase belong to you. Pitchbase does not use them to train its AI models nor share them with third parties, except for the technical sub-processors necessary to deliver the service (see section 5).
The Service is not intended for persons under 16 years of age. Pitchbase does not knowingly collect personal data from minors. If you believe a minor has shared their data with us, please contact us immediately for deletion.
Pitchbase reserves the right to modify this Privacy Policy at any time. Any substantial change will be notified to you by email or via an in-Service notification at least 30 days before it comes into effect. The date of the last update appears at the top of this document.
For any question regarding this policy or the processing of your personal data: